Real-Time Innovations, Inc.
Free Use Software License Agreement #4046 (Rev 03/2026)

PLEASE READ THIS FREE USE SOFTWARE LICENSE AGREEMENT ("SLA") CAREFULLY BEFORE DOWNLOADING, INSTALLING, OR USING THIS PRODUCT. THIS SLA GRANTS THE PERSON OR ENTITY WHO DOWNLOADS OR INSTALLS THIS SOFTWARE ("LICENSEE") THE RIGHT TO USE THIS PRODUCT FOR SPECIFIED PURPOSES. THE MOST CURRENT VERSION OF THIS SLA, AVAILABLE AT WWW.RTI.COM/TERMS, STATES THE TERMS AND CONDITIONS UPON WHICH REAL-TIME INNOVATIONS, INC. ("RTI") OFFERS TO LICENSE THIS PRODUCT AND RELATED DOCUMENTATION (COLLECTIVELY, THE "SOFTWARE") TO LICENSEE. THE VERSION OF THIS SLA INCLUDED WITH ANY DOWNLOADED SOFTWARE BUNDLE IS SUPERSEDED BY ANY MORE RECENT VERSION AT WWW.RTI.COM/TERMS OR ANY SEPARATE, WRITTEN AGREEMENT ENTERED INTO BETWEEN LICENSEE AND RTI, IF APPLICABLE. 

BY CLICKING "I ACCEPT" OR BY OTHERWISE DOWNLOADING OR USING THE SOFTWARE, YOU (a) ACCEPT THIS SLA AND AGREE THAT LICENSEE IS LEGALLY BOUND BY ITS TERMS; (b) ACCEPT RTI'S PRIVACY POLICY AND AGREE TO THE COLLECTION AND PROCESSING OF TELEMETRY AND OTHER DATA ACCORDING TO THAT POLICY, AS APPLICABLE; AND (c) REPRESENT AND WARRANT THAT IF LICENSEE IS A CORPORATION, GOVERNMENTAL ORGANIZATION, OR OTHER LEGAL ENTITY, YOU HAVE THE RIGHT, POWER, AND AUTHORITY TO ENTER INTO THIS SLA ON BEHALF OF LICENSEE AND BIND LICENSEE TO ITS TERMS. IF, IN SUCH CASE, YOU ARE NOT AUTHORIZED TO BIND LICENSEE, YOU ARE NOT PERMITTED TO INSTALL AND/OR USE THE SOFTWARE. ALL USE OF THE SOFTWARE IS SUBJECT TO THE TERMS OF THIS SLA.
 
1. General License Terms and Definitions. The Software is licensed, not sold, to Licensee for use only under the terms of this SLA and RTI reserves all rights not expressly granted to Licensee. RTI owns all right, title, and interest, including all Intellectual Property Rights (as defined below), in and to the Software, including all copies thereto and modifications thereto made by or on behalf of RTI. Licenses are non-transferable and non-exclusive. Licensee must install and, as applicable, use any bug fix, patch, or similar update to the Software that is required and/or prompted by RTI.  

1.1 "Development" shall mean developing code that links to and uses the Software either directly or through any number of internally-developed "wrapper" application programming interface (API) layers. Development includes making copies of the library portions of the Software (in subdirectory "/lib") in object code form and linking or physically incorporating the copies into a Target Application. Development includes any use of the Software's programming and analysis tools, XML-based or other configuration, or other components of the Software with a Graphical User Interface (GUI).
1.2 "Non-Commercial" shall mean use of the Software solely for educational, research, personal evaluation, or other non-production purposes. It expressly excludes commercial uses, including any use in connection with, or as part of, a product or service that is sold, leased, licensed, or otherwise provided for value to a third party.  Evidence that a use or purpose is commercial includes the existence of a customer delivery or production schedule, involvement of production management personnel, installation into production systems, and/or development of financial return goals.
1.3 "Prototype" means a preliminary version of a system developed for the limited purpose of evaluating feasibility, design, or performance. A prototype may be for commercial or Non-Commercial purposes and includes government-funded projects with the primary purpose of a proof of concept, model, pilot, or agile development activity.  It does not include any system used for production or any deployment of the Software in a live operational environment, fielding, or low-rate initial production. For the avoidance of doubt, the inclusion of the Software in a prototype does not alter the Software's status as Commercial Computer Software or Items (as specified in Section 11).
1.4 "Target Application" shall mean a Licensee-developed software program that requires physical incorporation or linking of portions of the Software to execute. Target Applications must be a finished good and may not contain software development functionality, RTI source code, or components of the Software with a Graphical User Interface (GUI).

2. License Types.  RTI grants Licensee limited rights for the Software, expressly subject to all terms and conditions of this SLA. Any use of the Software that exceeds the scope of this SLA requires Licensee to obtain a separate license from RTI.

RTI will specify the license type (each as specified below) granted to Licensee in the "rti_license.dat" activation key included with the Software or in a separate activation key or written notice provided by RTI directly to Licensee (collectively, "License Notice"). If the License Notice specifies a Research License, Licensee is granted a Non-Commercial and Prototype License. 

2.1 Non-Commercial and Prototype License.  
2.1.1 Use. Licensee may use the Software for Development and testing for Non-Commercial or Prototype purposes.  Except as permitted for Prototype purposes, Licensee may not use the Software, including as incorporated into Target Applications, for any commercial purpose.  

2.1.2 Redistribution of Software in Target Applications. Licensee may distribute and/or sub-license certain Software components as incorporated into Target Applications, subject to the following additional restrictions: 
2.1.2.1 Licensee may only distribute Licensee's Target Application to end users pursuant to a license that (i) limits use of the Target Application to Non-Commercial and Prototype use, (ii) prohibits Development use of the Software, (iii) acknowledges RTI's copyright, (iv) prevents further copying of the Software (except for backup purposes), and (v) expressly disclaims all warranties by RTI.

2.1.3 Additional Redistribution Rights: If, and only if, the License Notice expressly includes "Additional Redistribution Rights", Licensee may distribute, as part of a publicly available project that does not require payment or registration by the recipient, the unmodified Software components specified as redistributable in the License Notice, subject to the following additional restrictions:
2.1.3.1 The distributed Software remains subject to the terms of this SLA and the recipient is provided reasonable written notice that this SLA applies to such Software. 
2.1.3.2 A copy of this SLA or a link to it is included in any documentation accompanying the distributed Software and as a file titled "RTI_License_Agreement" in the top-level directory of any such distribution of the Software or its components. 

2.2 Evaluation License.  
2.2.1 Use.  Licensee may use the Software for the sole purpose of testing the suitability, performance, and usefulness of the software for Licensee's business needs.  
2.2.2 No Redistribution. License shall not distribute any Software. 

2.3 Express License.
2.3.1 Use. Licensee may use the Software for Development and testing.
2.3.2 Redistribution of Software in Target Applications. Licensee may distribute and/or sub-license certain Software components as incorporated into Target Applications, subject to the following additional restrictions: 
2.3.2.1 Licensee may only distribute Licensee's Target Application to end users pursuant to a license that (i) prohibits Development use of the Software, (ii) acknowledges RTI's copyright, (ii) prevents further copying of the Software (except for backup purposes), and (iv) expressly disclaims all warranties by RTI.
2.3.3 No Other Redistribution.  Licensee shall not distribute any Software, except as provided for in 2.3.2 above.  
2.3.4 License Eligibility Restrictions.  Unless approved in prior writing by RTI, (a) if Licensee is an individual, Licensee is ineligible for, and may not hold, an Express License if Licensee is otherwise licensed to use RTI software pursuant to a separate license agreement with RTI, and (b) if Licensee is an entity, an individual user of Licensee is ineligible for, and may not hold, an Express License if such individual would otherwise qualify as a "Member" pursuant to any other license agreement between Licensee and RTI.  Upon the occurrence of 2.3.4(a) or (b) above, as applicable, Licensee's Express License shall automatically terminate and Licensee's use of RTI software shall be solely governed by the other applicable license agreement.

3. Additional Restrictions. The following additional restrictions apply to all license types.   
3.1 Licensee may not market, distribute, rent, lease, loan, or otherwise provide the Software or copies thereof to any third parties, except as provided herein. 
3.2 Licensee may not copy, modify, or create derivative works of the Software, except as provided herein.
3.3 Licensee may not reverse engineer, disassemble, or adapt the Software.
3.4 Use of the Software is subject to the feature and functionality limits and restrictions included or described in the Software (including in the associated activation key and documentation provided by RTI). Licensee may not modify the Software to avoid, or otherwise circumvent, such limits and restrictions.
3.5 Licensee may not use the Software if Licensee is a direct competitor or acting on behalf of a direct competitor of RTI, except with RTI's prior written consent. In particular, Licensee may not (a) use the Software for competitive purposes, including performing performance or vulnerability tests, nor (b) disclose results of any tests to third parties without RTI's prior written consent.
3.6 Licensee shall not remove, obscure, or alter any copyright, trademark, or other proprietary rights notices contained in the Software or its documentation. Except as expressly authorized by RTI, Licensee shall use RTI's trademarks solely to identify RTI's Software in a permitted redistribution.  
3.7 The Software may contain Experimental Features or be an Engineering Build. Experimental Features and Engineering Builds (a) have not gone through RTI's standard commercial testing; (b) shall not be distributed or sublicensed to third parties; and (c) shall not be used in any production system. "Engineering Build" or "Engineering Release" means beta, experimental, early access, field builds, and/or non-general access or non-maintenance release versions of the Software, including any Software designated accordingly in the Software, related documentation, or License Notice. "Experimental Features" means any components, features, or portions of the Software that are identified in the corresponding License Notice, source code, release notes, or other related documentation as experimental, beta, early access, or similar designation. 
3.8 Licensee may not distribute any Target Application with RTI telemetry features enabled. Licensee is solely responsible for ensuring that all telemetry features within the integrated RTI libraries or components have been disabled. Licensee acknowledges and agrees that it will disable such features before distributing or deploying any Target Application. Additional information regarding how to disable such features may be available in the applicable documentation or by contacting RTI at evaluations@rti.com.
3.9 Any valid end user licenses to Target Applications incorporating the Software granted by Licensee under this SLA shall survive the termination of this SLA. 

4. DISCLAIMER OF WARRANTIES. The Software, including any documentation, updates, and bug fixes, and licenses are provided "as is" with no warranty whatsoever, including to Licensee, Licensee's end users, or any other party. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, RTI EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO: (a) THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT; (b) ANY WARRANTIES ARISING FROM COURSE OF DEALING, USAGE, OR TRADE PRACTICE; AND (c) ANY WARRANTY THAT THE SOFTWARE WILL MEET LICENSEE'S REQUIREMENTS, BE ERROR-FREE, SECURE, FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR OPERATE WITHOUT INTERRUPTION.NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY RTI, ITS DEALERS, DISTRIBUTORS, AGENTS, OR EMPLOYEES SHALL CREATE A WARRANTY AND LICENSEE MAY NOT RELY ON ANY SUCH INFORMATION OR ADVICE.

5. Limitations of Liability and Indemnification.

5.1 RTI SHALL NOT BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF BUSINESS, LOSS OF PROFITS, LOSS OF GOODWILL OR REPUTATION, COSTS OF COVER, OR THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE (WHETHER ARISING IN CONTRACT, TORT, NEGLIGENCE, OR OTHERWISE) EVEN IF RTI OR ITS REPRESENTATIVES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
5.2 THE AGGREGATE LIABILITY OF RTI FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THIS SLA REGARDLESS OF THE FORM OF ACTION, SHALL NOT EXCEED $100 (ONE HUNDRED DOLLARS).
5.3 THE LIMITED LIABILITY SPECIFIED IN THIS SLA ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN RTI AND LICENSEE. RTI WOULD NOT BE ABLE TO PROVIDE THE SOFTWARE WITHOUT SUCH LIMITATIONS.
5.4 LICENSEE AGREES TO INDEMNIFY, DEFEND, AND HOLD RTI HARMLESS FROM ANY CLAIM, LAWSUIT, LEGAL PROCEEDING, SETTLEMENT, OR JUDGMENT (INCLUDING, WITHOUT LIMITATION, RTI'S REASONABLE ATTORNEYS' FEES AND COSTS) ARISING OUT OF OR IN CONNECTION WITH THE USE, DISTRIBUTION, COPYING, MARKETING, OR PERFORMANCE OF THE SOFTWARE OR TARGET APPLICATIONS BY LICENSEE.

6. Open Source.  The Software incorporates third-party software, components, and libraries, which may include open source software (collectively, "Third-Party Software"). Usage of Third-Party Software is subject to the terms, conditions, and notices set forth in the associated Third-Party Software documentation or software bill of materials included in the Software installation package or at https://community.rti.com/documentation, which are incorporated herein by reference. Any warranties, support, and liability obligations set forth in this SLA are provided solely by RTI and not by any Third-Party Software licensors or contributors. To the extent the terms of a Third-Party Software license (e.g., an open source license) grant Licensee rights that supersede, or entail obligations that conflict with, the terms of this SLA, the terms of such Third-Party Software license shall control solely with respect to such Third-Party Software. If required by the respective licenses, source code for the modified open-source works is available by emailing a request to "license@rti.com".

7. Support and Feedback.   RTI is under no obligation to maintain or support the Software supplied to Licensee and RTI has no obligation to furnish Licensee with any further assistance, documentation, or information of any nature.  ANY SUPPORT OR UPDATES RTI MAY CHOOSE TO PROVIDE VOLUNTARILY SHALL BE PROVIDED "AS IS" AND SUBJECT TO THE DISCLAIMERS IN SECTION 4 (DISCLAIMER OF WARRANTIES).

From time to time, Licensee may provide suggestions or ideas to RTI for modifying the Software or services. Licensee hereby grants RTI a perpetual, irrevocable, worldwide license to use any such suggestions or ideas, and any and all Intellectual Property Rights associated therein (collectively, "Feedback") provided during the term of this SLA, without compensation, without any obligation to report on such use, and without any other restriction. RTI's rights granted in the previous sentence include, without limitation, the right to exploit Feedback in any and every way, as well as the right to grant sublicenses. For clarity, "Intellectual Property Rights" means any and all registered and unregistered rights granted, applied for, or otherwise now or hereafter in existence under or related to any patent, copyright, trademark, trade secret, database protection, or other intellectual property rights laws, and all similar or equivalent rights or forms of protection, in any part of the world.

8. Confidentiality.  RTI considers the Software to contain valuable trade secrets of RTI, the unauthorized disclosure of which could cause irreparable harm to RTI. Licensee agrees not to disclose the Software or any documentation which accompanies the Software to any third parties except as authorized by this SLA. Licensee also agrees that performance, functionality, security, or other competitive evaluation results shall not be disclosed to third parties without RTI's prior written consent. Licensee shall require subcontractors to enter into appropriate non-disclosure obligations with respect to the Software and this confidentiality obligation must continue after any termination of this SLA.

9. Term and Termination. Unless extended by RTI, this SLA and Licensee's license rights hereunder will terminate on the last date of the license term as specified in the License Notice (and shall not be extended or restarted by re-downloading or re-installing the Software or activation key) or immediately upon breach by Licensee. In addition, RTI may terminate any licenses for reasonable cause in RTI's sole discretion.  Upon termination, Licensee agrees not to use the Software for any purpose whatsoever and to destroy the Software and any copies then in Licensee's possession or control, and, on request, certify in writing or via e-mail to RTI that the Software was destroyed. The following sections will survive termination of this SLA: (a) Sections 5 (Limitations of Liability and Indemnification), 8 (Confidentiality), 12 (Privacy Policy), 13 (Additional Terms and Conditions) and 15 (Dispute Resolution); and (b) any other section of this SLA that must survive to fulfill its essential purpose. The remedies specified in this SLA shall be in addition to any other remedies available to RTI.

10. Export Control. The Software is subject to the United States Export Administration Regulations. Downloading, installing, or using the Software, or selecting the online "Accept License SLA" button is a confirmation that Licensee complies, now and during any use term, with all domestic and international export laws and regulations that apply to the Software. These laws include restrictions on destinations, end users, and end use. If the Software is exported from the United States or re-exported from a foreign destination, Licensee shall ensure that the distribution and export/re-export or import of the Software complies with all laws, regulations, orders, or other restrictions of the United States Export Administration Regulations.

11. Government End Users. If the Software is acquired by or on behalf of a unit or agency of the United States Government, this section applies. The Software: (a) was developed at private expense, (b) is a trade secret of RTI for all purposes of the Freedom of Information Act, (c) is a "Commercial Item", as that term is defined at 48 C.F.R. 2.101, consisting of "Commercial Computer Software" and "Commercial Computer Software Documentation", as such terms are used in 48 C.F.R. 12.212 or 48 C.F.R. 227.7202, as applicable, (d) in all respects is proprietary data belonging solely to RTI, (e) is unpublished and all rights are reserved under the copyright laws of the United States. Consistent with 48 C.F.R. 12.212 or 48 C.F.R. 227.7202-1 through 227.7202-4, as applicable, the Commercial Computer Software and Commercial Computer Software Documentation are being licensed to U.S. Government end users (a) only as Commercial Items and (b) with only those rights as are granted to all other end users pursuant to the terms and conditions herein.

12. Privacy Policy. In addition to providing prospective customers access to the Software for the purpose of evaluation before purchasing a commercial license, RTI is offering the Software and licenses herein in order to learn more about how users interact with the Software and to provide Licensees and their users with more personalized information about RTI's offerings. We may collect, use, share and otherwise process (collectively, "Processing") telemetry data and other data, including personal information, about Licensee's or its users' usage of the Software and personal information otherwise provided by Licensee or its users to RTI in accordance with RTI's Privacy Policy, available at www.rti.com/privacy.  Contact RTI at evaluations@rti.com for additional information regarding which software bundles include telemetry features, the scope of such features, and, if applicable, how to disable those features. BY CLICKING "I ACCEPT" OR BY OTHERWISE DOWNLOADING OR USING THE SOFTWARE, YOU ARE ALSO ACCEPTING RTI'S PRIVACY POLICY, AVAILABLE AT WWW.RTI.COM/PRIVACY, AND THE PROCESSING OF ALL SUCH DATA AND INFORMATION IN ACCORDANCE WITH THE TERMS THEREOF AND HEREOF.

13. Additional Terms and Conditions.  Additional terms and conditions may apply to certain optional features of the Software and any additional software and services provided by RTI. This includes, but is not limited to, use of RTI's software tools known as "Connext AI", "Connext Chatbot", and the related services and back-end software (collectively, "Connext AI"). Licensee is on notice of and acknowledges that use of Connext AI by Licensee, or any its individual users, is subject to RTI's Connext Chatbot Terms of Use, available at https://www.rti.com/general/connext-chatbot-terms-of-use. 

14. Entire Agreement. This SLA constitutes the complete, final, and exclusive statement of the agreement between RTI and Licensee, which supersedes all proposals, oral or written, and all other communications between the parties relating to the subject matter of this SLA.

15. Dispute Resolution. This SLA will be governed by the laws of the State of California except with regard to its choice of law rules. ANY CONTROVERSY OR CLAIM ARISING OUT OF OR RELATING TO THIS SLA, OR THE BREACH THEREOF, SHALL BE SETTLED BY BINDING ARBITRATION IN SANTA CLARA COUNTY, CALIFORNIA UNDER THE COMMERCIAL ARBITRATION RULES OF THE AMERICAN ARBITRATION ASSOCIATION BY ONE ARBITRATOR APPOINTED IN ACCORDANCE WITH SAID RULES. JUDGMENT ON THE AWARD RENDERED BY THE ARBITRATOR MAY BE ENTERED IN ANY COURT HAVING JURISDICTION THEREOF. NOTWITHSTANDING THE FOREGOING, THE PARTIES MAY APPLY TO ANY COURT OF COMPETENT JURISDICTION FOR INJUNCTIVE RELIEF WITHOUT BREACH OF THIS ARBITRATION SECTION.

16. Severability. If any section or sections of this SLA are determined to be invalid, illegal, or unenforceable, the validity, legality, and enforceability of the remaining sections of this SLA will not in any way be affected or impaired thereby.

17. Assignment. RTI may assign this SLA to any entity acquiring all or substantially all of RTI's relevant business or assets related to this SLA. Except as may be provided in this SLA, Licensee may not assign, sub-license, or otherwise transfer this SLA without RTI's prior written consent.

If Licensee has any questions concerning this SLA, or if Licensee wants to contact RTI for any reason, please write or call: Real-Time Innovations, Customer Service, 232 East Java Drive, Sunnyvale, CA 94089; license@rti.com; (408) 990-7400.



232 E. Java Drive, Sunnyvale, CA 94089		#4046 (Rev 03/2026)
Tel: +1 (408) 990-7400   Fax: +1 (408) 990-7402	
